Introduction
Last updated: March 26, 2025
Welcome to Sauki (collectively referred to in this policy as "we," "us," or "our"). We operate the website www.sauki.io (the "Site"), and various fintech services including but not limited to Sako, SaukiPay, Sauki BRS, Sauki KYC & BPMN, Sauki Platform, and AI-Driven Automation (the "Services"). This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our Site and Services.
Our Site is operated jointly by:
- Sauki SAS (France)
- Sauki SAS (Niger)
- Sauki Inc (US)
Depending on where you are located and/or which entity is providing the Services, the laws and regulations of France, Niger, or Delaware (US) may apply.
By accessing or using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, you must not use our Site or Services.
The Data We Collect
We may collect, use, store, and transfer the following categories of personal data:
Identity Data
Such as your name, username or similar identifier.
Contact Data
Including email address, postal address, and telephone number.
Account Data
Login credentials (e.g., user ID, password), profile information.
Financial Data
Payment information if you use our fintech services (e.g., account details, transaction details).
Technical Data
IP address, browser type, time zone settings, device information, and other technology on the devices you use to access our Site or Services.
Usage Data
Information about how you use our Site, Services, or interact with our content (e.g., pages viewed, links clicked).
Communications Data
Your communication preferences and any correspondence you send us, including messages through our customer chat function.
We do not knowingly collect personal data from individuals under the age of 13 (or the age of majority in your jurisdiction). If you are a parent or guardian and believe we may have inadvertently collected personal data about a minor, please contact us at support@sauki.io so we can delete it.
3. How We Collect Your Data
We use different methods to collect data from and about you, including:
- Direct interactions: You may give us your personal data by filling in forms on our Site or by corresponding with us via email, chat, or otherwise.
- Automated technologies: As you interact with our Site, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for more details.
- Third parties: We may receive personal data about you from third parties such as analytics providers, payment and delivery services, or other affiliates.
4. How We Use Your Data
We will only use your personal data where we have a valid legal basis to do so. Common uses include:
- Providing and managing the Site and Services: To create and manage your user account, process transactions, or facilitate the fintech solutions we offer.
- Communicating with you: To respond to your inquiries, provide customer support, send administrative messages, or notify you of changes to our Terms and Conditions or other policies.
- Improving our Site and Services: To analyze how users interact with our Site and Services, and to develop new features or enhance existing ones.
- Marketing and promotional communications: If you have opted in, we may send you marketing communications about products, services, or events that we believe may be of interest to you. You can opt out at any time.
- Legal and compliance purposes: To comply with applicable laws, regulations, and legal processes, or to protect our rights, property, and safety (or that of our users or third parties).
Data Sharing and Protection
5. Sharing and Disclosure of Your Data
We may share your personal data with the following categories of recipients:
- Within our corporate group: Sauki SAS (France), Sauki SAS (Niger), and Sauki Inc (US) share data where necessary to provide and improve our Services.
- Service providers: Third-party vendors who help us operate our Site and Services (e.g., cloud hosting, payment processing, analytics). We ensure these providers are bound by contractual obligations to protect your data.
- Legal or regulatory authorities: Where we believe disclosure is necessary to comply with a legal or regulatory obligation or request.
- Business transfers: If we undergo a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will notify you if this happens and outline your options.
We do not sell your personal data to third parties.
6. International Data Transfers
Given that we operate globally through our entities in France, Niger, and the US, your personal data may be transferred to and processed in jurisdictions other than your own. We take appropriate measures to ensure that personal data remains protected in accordance with this Privacy Policy and applicable data protection laws. Where required, we use legally approved data transfer mechanisms (e.g., standard contractual clauses) to safeguard your data during cross-border transfers.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure. These measures include:
- Encrypted connections (HTTPS/TLS) when transmitting data
- Secure servers and firewalls
- Regular security audits and vulnerability assessments
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your data.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If you wish to request the deletion of your personal data, please see Section 9 below.
Your Rights and Choices
9. Your Data Protection Rights
Depending on your jurisdiction (e.g., EU/EEA, UK, certain US states, etc.), you may have certain rights regarding your personal data, such as:
Right to access
You can request a copy of your personal data.
Right to rectification
You can ask us to correct inaccurate or incomplete data.
Right to erasure
"Right to be forgotten" - You can request that we delete your personal data under certain circumstances.
Right to restrict processing
You can request that we limit how we use your data.
Right to data portability
You can request a copy of your data in a structured, commonly used, and machine-readable format.
Right to object
You can object to certain processing of your data, including direct marketing.
To exercise any of these rights, please contact us at support@sauki.io. We will respond to your request in accordance with applicable law. We may ask you to verify your identity before acting on your request.
10. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience on our Site, analyze usage patterns, and deliver relevant content. For more details on how we use cookies, please review our Cookie Policy. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our Site.
Additional Information
11. Third-Party Links
Our Site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of any website you visit.
12. User-Generated Content
Our Site may allow you to upload content or interact with other users (e.g., via chat rooms or forums). Any personal data you include in such content may be publicly accessible or viewable by other users. We are not responsible for the privacy practices of other users or third parties who may view and use your posted information. Please exercise caution when sharing personal data in public forums.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our Site or Services after any changes means you agree to the updated Privacy Policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: support@sauki.io
You may also reach out to us using the chat function on our Site.